Returns & Exchanges

At Justmylook, we want you to be completely satisfied with your purchase, which is why we offer a straightforward 30-day return policy for unused and unopened beauty products. Please ensure all items are in their original packaging with security seals intact to qualify for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack your products in their original box or a sturdy alternative to prevent damage during transit, ensuring all original components are included.

• 3.
  Ship the Parcel

  Print your prepaid shipping label from the portal, attach it to your package, and drop it off at your nearest authorized collection point.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund to your original payment method within 5 to 7 business days.